Terms of Service

Last updated: February 18, 2026

Overview

This website is operated by Factory Kicks. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Factory Kicks. By visiting our website, browsing products, creating an account, or purchasing from Factory Kicks, you agree to follow these Terms of Service and any store policies referenced on our website.

Please read these Terms carefully before using the website. If you do not agree with these Terms, you should not use the Factory Kicks website or purchase products from our store.

Acceptance of Terms

By accessing or using any part of the Factory Kicks website, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including visitors, customers, account holders, and anyone who interacts with our online store.

We may update, change, or replace parts of these Terms from time to time. Your continued use of the website after updates are posted means you accept the updated Terms.

Online Store Terms

By using Factory Kicks, you confirm that you are able to enter into a binding agreement or that you are using the site with the involvement of a parent or guardian where required.

You agree not to use Factory Kicks products, content, services, or website features for any unlawful or unauthorized purpose. You must not transmit viruses, malware, destructive code, or anything that may interfere with the operation or security of the website.

Product Information

Factory Kicks makes reasonable efforts to present product names, descriptions, images, colors, sizes, prices, and availability accurately. However, product details may not always be complete, current, or error-free.

Colors and product appearance may vary depending on your screen, device settings, lighting, and product photography. Product listings may be updated, corrected, changed, or removed at any time.

Pricing & Availability

Product prices, promotions, discounts, availability, and product details may change without notice. We may limit product quantities, discontinue products, correct pricing errors, or update offers at any time.

If an error affects an order, we may contact you using the email address or billing information provided at checkout. We may also cancel or adjust an order when required due to product availability, pricing errors, payment issues, suspected fraud, or other order concerns.

Orders & Payment

When you place an order with Factory Kicks, you agree to provide accurate, complete, and current billing, shipping, payment, and contact information. You are responsible for ensuring that your order details are correct before completing checkout.

Factory Kicks reserves the right to refuse, cancel, or limit any order at our discretion, including orders that appear to contain inaccurate information, unusual activity, resale activity, payment issues, or other concerns.

Payment must be successfully authorized before an order can be processed. If payment cannot be verified or completed, the order may be delayed or canceled.

Shipping Reference

Factory Kicks offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, delivery estimates, address issues, customs coverage, and package support are explained in the Shipping Policy.

Delivery estimates are not a promise of delivery by a specific date. Delays may occur due to destination, order volume, weather, customs review, carrier issues, address problems, or other events outside normal transit conditions.

Return Reference

Factory Kicks offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition requirements, return instructions, refund processing, exchanges, damaged items, wrong items, and final sale rules are explained in the Return Policy.

Customers must follow the return instructions provided by Factory Kicks customer service before sending any return. Returns sent without first contacting customer service may not be accepted.

Account Information

If account features are available, you are responsible for keeping your account information accurate and for protecting your login details. You should not share your password or allow unauthorized access to your account.

You agree to update your account, email, billing, and shipping information when needed so Factory Kicks can process orders, provide order updates, and contact you about your purchase.

Errors, Inaccuracies & Omissions

Occasionally, the Factory Kicks website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping information, delivery estimates, availability, or other store content.

We reserve the right to correct errors, update information, change or cancel orders, and revise website content at any time without prior notice, including after an order has been submitted.

Prohibited Uses

In addition to other restrictions in these Terms, you may not use the Factory Kicks website, products, content, or services for any purpose that is unlawful, harmful, abusive, deceptive, or disruptive.

• Do not violate any applicable laws, rules, or regulations.
• Do not infringe on the intellectual property, privacy, or rights of Factory Kicks or others.
• Do not submit false, misleading, or fraudulent information.
• Do not upload or transmit viruses, malware, or harmful code.
• Do not attempt to interfere with website security or normal website operation.
• Do not scrape, spam, phish, crawl, or collect information in an unauthorized manner.
• Do not use the website to harass, abuse, defame, threaten, or discriminate against others.

We may restrict, suspend, or terminate access to the website if we believe these Terms have been violated.

Intellectual Property

The Factory Kicks website, including text, layout, graphics, images, logos, product presentation, design elements, and other content, is owned by or licensed to Factory Kicks unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, resell, or exploit any part of the website, store content, or service without written permission from Factory Kicks.

User Comments, Feedback & Submissions

If you send comments, feedback, ideas, suggestions, reviews, photos, or other submissions to Factory Kicks, you agree that we may use, edit, publish, or display those materials as allowed by applicable law and store policy.

You are responsible for the accuracy and legality of anything you submit. Your submissions must not violate the rights of another person or contain unlawful, abusive, misleading, harmful, or malicious content.

Third-Party Links

The Factory Kicks website may include links to third-party websites, services, tools, or resources. These links are provided for convenience and do not mean that Factory Kicks controls or endorses the third-party website.

Factory Kicks is not responsible for third-party websites, content, policies, products, services, or practices. Review third-party terms and policies before interacting with those websites or services.

Privacy & Personal Information

Personal information submitted through the Factory Kicks website is handled according to our Privacy Policy. Please review the Privacy Policy to understand how information may be collected, used, and protected.

You should not send sensitive information, such as full payment card numbers or passwords, through email or general contact messages.

Disclaimer

Factory Kicks works to keep the website available, accurate, and secure, but we do not promise that website access will always be uninterrupted, timely, secure, or error-free.

Products, services, website content, and online features are provided as available. Factory Kicks does not make additional promises beyond what is expressly stated in the applicable product listing, checkout details, and store policies.

Limitation of Liability

To the maximum extent permitted by applicable law, Factory Kicks will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, purchase of products, reliance on website content, order delays, or third-party services.

Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.

Indemnification

You agree to indemnify and hold Factory Kicks harmless from claims, losses, liabilities, damages, costs, or expenses arising from your violation of these Terms, misuse of the website, unlawful conduct, or violation of the rights of another person or entity.

Termination

These Terms remain effective unless terminated by you or Factory Kicks. You may stop using the website at any time. We may suspend or terminate access to the website if we believe you have violated these Terms or used the website in a way that may harm Factory Kicks, customers, or others.

Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be limited or removed to the extent necessary, and the remaining sections will continue in effect.

Changes to Terms

Factory Kicks may update these Terms of Service from time to time by posting the revised version on this page. The “Last updated” date near the top of the page reflects the latest version.

It is your responsibility to review these Terms periodically. Continued use of the Factory Kicks website after changes are posted means you accept the updated Terms.

Contact Information

Questions about these Terms of Service should be sent to Factory Kicks at [email protected].